(10/93 - 08/94) PC/LAN Support, Contractor/Student, Bellevue, WA.

Job function: Contract/Volunteer work and education in PC/LAN management.

Selected accomplishments:

• Completed Microcomputer Management Professional Certification at the University of Washington.
• Performed PC/Printer diagnostics and maintenance for a small PC servicing company.
• Helped install and configure a Novell 3.11 network, for a small business.

(1990 - 10/93) Information Technologies, Bellevue, WA. Role, Software Engineer/Management

Job function: Software Development, Release Coordination, End User Printer Table Updates and on-call responsibilities for an in-house financial user system data-warehouse.

Selected accomplishments:

• Successfully supported the Asset Record Keeping System and Financial Event Detail System DB2 front-end database update work, which includes task identification, time estimation, design, code, unit test, application test, global systems test and implementation.
• Release manager (change control agent) for program module and component level library updates.
• Interfaced regularly with clients and developed a reputation for being reliable and responsive to their data processing needs and concerns.
• Received financial merit/spot award and bonus for contributing to team success.

(1986 - 1990) Information Technology Services, Bellevue, WA. Role, Subsystem Analyst and Computerist/Management

Job Function: Responsible for software installation management of the Equipment Catalog, Facilities, Equipment, Cable database application software, provided by Bell Communications Research and management of PC hardware/software assets.

Selected accomplishments:

• Coordinated, customized, installed, tested and supported several releases of Bellcore centrally developed systems software, in multiple processing environments for the Trunk Integrated Record Keeping System. Software releases were completed accurately and on time.
• Authored Release Procedures and a detail plan for the Equipment Catalog database software load process.
• Performed Project Lead, Resource Access Control Facility and Computerist responsibilities.
• Completed Quality Improvement Team Leader training.

(1978 - 1986) Computer Information Services, Seattle - Bellevue, WA. Role, Specialist Analyst/

IBM Information Management System (IMS) a joint hierarchical database and information management system with extensive transaction processing capability.

Management

Job Function: Manage the multitasking operation of several on-line information management systems. Employ crisis management and problem solving skills to resolve IMS on-line transaction and off-line batch application processing troubles.

Selected accomplishments:

• Chosen to train new team members, represent team at Status Calls and Change Management meetings.
• Consistently met both on-line and off-line processing service agreements and demands.
• Fulfilled testing requirements for Programmer Analyst technical career path.

(1973 - 1978) General Administration Comptrollers, Seattle - WA. Role, Data Processing Clerk

Job Function: Operation of IBM 1460, 360-30, 360-65 machines to perform data processing billing, payroll and journalizing assignments. Conducted concurrent printing activities of several IBM impact printers.

Selected accomplishments:

• Assigned to Lead Computer Operator role.
• Completed work assignments on time, accurately and received outstanding evaluation rating.
• Received several letters of recognition from clients and supervisor.

EDUCATION

• Microsoft Certified Technology Specialist (MCTS) Certification, Windows 7 Configuration
• Microsoft Windows XP Desktop Administration Certification (Brainbench Previsor Testing, Proctored by IEEE Computer Society)
• Microcomputer Management Professional Certificate, in Microcomputer (PC/LAN management) from the University of Washington Extension (Seattle), awarded June thirtieth, 1994.
• Pursuit of other Information Technology Certifications in progress.
• Successfully completed, various Information Technology, Management and Communication courses, provided by U S West Communications (now, QWEST Communications) and the State of Washington (Department of Personnel/Information Systems Division)

• Previous board member of Data Processing Management Association, Puget Sound Chapter.
• Recipient of the U S West Communications, Washington State Pluralism Award
• Past President and Executive Board Member of the Cascadian Council Telephone Pioneers of America.
• Five-year tenure as Management Liaison for U S WEST Employee Activities Volunteer group
• Performed Volunteer work for the Learning Seed Foundation
• Completed 15 years of Service for Washington State Department of Personnel, Information Systems Division
• Served 6 years as Agency team member, for the Combined Fund Drive, Campaign.
• Past Team member of Pacific Northwest Bell (U S West/Qwest Communications) Community Relations Team

• Data Processing Management Association, Puget Sound Chapter.
• Pacific Northwest Personal Computer User (Seattle)
• NetWare Users Groups (Seattle)
• Olympia Microcomputer Users Group
• Association for Corporate Computing Technical Professionals (NASPA).
• InformIT Safari Books Online (Technology Learning Resources, on hold)
• TechRepublic Pro (IT Resource and Learning Center, on hold)
• IEEE Computer Society (On hold)
• Microsoft TechNet Standard Subscription (on hold)
• VTC Online University

 CURRENT PROFESSIONAL AND SOCIAL MEDIA MEMBERSHIPS 

• Information Processing Management Association (IPMA-WA)
• LinkedIn, Twitter, Google Plus, Pinterest (Social Media)
• Career Strategies 2.0 (Emprove Performance Group)
• Microsoft Virtual Academy (Free Microsoft Training delivered by Experts)
• Bright Talk (Professional Ideas and Insights)
• VMUG Users Group (Link to VMware Community)
• Professor Messer (Technical Resource)
• TechRepublic (Standard membership)
• Udemy (Technical Learning resource)
• Ted Talks (1500 + Talks to Stir your Curiosity)